OGP Login

Online Group Profile(OGP) provides access to financial and policy
information relating to your employees

Connecting to

Sign in with your account to access Online Group Portal - OGP

Terms of use
Terms and Conditions for the Use of OGP
Please note that Authorised Users can only access to the OGP and use personal data if they are located within the European Economic Area (EEA) or in one of the countries that has been deemed by the EU Commission as being a country of adequate protection.
Should OGP Authorised Users access from outside of the EEA or change access to outside of the EEA, they must inform Vhi at B2Bcustomercare@vhi.ie in order to implement adequate measures to protect personal data.
In the event that the Company or an Authorised User does not comply with the obligations under these Terms and Conditions, or Vhi becomes aware about the use of OGP outside of the EEA without any notification, Vhi reserves the right in it's sole discretion to either (i) suspend the relevant Authorised User’s access to the OGP, or (ii) immediately terminate the Company and /or that Authorised User's access to the OGP.
Please read the following terms and conditions carefully. These terms and conditions form an agreement between you and the Company (as defined below) and Vhi Insurance DAC (“Vhi”). By clicking on the “I Agree” button below you confirm that you have authority to enter into these Terms and Conditions on behalf of the Company.
The following definitions apply:
"Data Controller” has the meaning given to it in the GDPR.
“Company” means the company referred to in the OGP Registration Form, which pays for, administers or otherwise facilitates, via a Vhi group scheme the provision of private medical insurance.
“Authorised User” means an employee of a Company that it authorises to use the OGP, who has been approved by Vhi and provided with appropriate log in details by Vhi for access to the OGP.
“Data Protection Legislation” means the EU General Data Protection Regulation (Regulation 2016/679) (the “GDPR”), the Data Protection Acts 1988 to 2018 and any regulations, codes and guidance issued by the Data Protection Commission (DPC) and any other applicable data privacy laws and regulations, it shall also include any superseding data protection legislation that comes into force.
“European Economic Area” (EEA) means the GDPR applies to all EU countries plus Iceland, Liechtenstein and Norway.
“OGP” means the online group account platform made available by Vhi to assist in the operation of Vhi group schemes.
“OGP Registration Form” means the form completed by an Authorised User on behalf of the Company in order to be provided with access to the OGP.
“Personal Data” has the meaning given to it in the GDPR.
“Personal Data Breach” has the meaning given to it in the GDPR.
  • Access to Personal Data
    Vhi shall provide Authorised Users with access to the OGP via Multi Factor Authentication (MFA) method. There are two MFA options which OGP Authorised Users can avail:
    • A verification code sent by SMS; or
    • A verification code generated by Google Authenticator. To complete the login to OGP you will need to have your phone or device to hand and have downloaded the Google Authenticator app. (The first time you log in you will be provided with instructions on how to set this up).
    Access to the OGP is provided for the sole purpose of facilitating the verification of policy details/alterations and breakdown of payments of Vhi group scheme members. Use of the OGP for any other purpose is strictly prohibited.
    With regard to the processing of Personal Data involving the OGP, Vhi and the Company agree that they are separate Data Controllers, independently determining the purposes and means of processing the Personal Data that is transferred between them. Personal Data is shared between Vhi and the Company using the OGP in order for Vhi to provide health insurance and for the Company to manage its employee relationships.
    Personal Data of Vhi members retrieved from the OGP is highly confidential, it is provided through the OGP for the sole purpose of verifying Vhi policy details/alterations and breakdowns of payments of Vhi group scheme members and must not be disclosed to any third party. The Company agrees that it will process Personal Data received through the OGP in accordance with these Terms and Conditions and its obligations under Data Protection Legislation.
    The Company and OGP Authorised Users agree to notify Vhi of any incident that may result in a Personal Data Breach in connection with the OGP immediately (or in any event no later than 24 hours) upon becoming aware of such incident and shall provide all reasonable co-operation and assistance to Vhi as may be necessary.
    Authorised Users can only access to OGP and use personal data if they are located within the European Economic Area (EEA) or in one of the country that has been deemed by the EU Commission as being a country of adequate protection. Should OGP Authorised Users access OGP from outside of the EEA, they must inform Vhi at B2Bcustomercare@vhi.ie in order to implement adequate measures to protect personal data. Should OGP Authorised users change access location from a country located in the EEA to a country located outside the EEA, they must immediately inform Vhi at B2Bcustomercare@vhi.ie to put in place appropriate safeguards. In the event that the Company or an Authorised User does not comply with the obligations under these Terms and Conditions, or Vhi becomes aware about the use of OGP outside of the EEA without any notification, Vhi reserves the right in its sole discretion to either (i) suspend the relevant Authorised User’s access to the OGP, or (ii) immediately terminate the Company and /or that Authorised User's access to the OGP.
  • Use of the OGP
    The Company shall ensure that each Authorised User:
    (i) agrees to keep secret and secure their log in details and not to allow any other person to use the same;
    (ii) shall not disclose their log in details to any other person (nor shall they log onto OGP so that someone who is not an Authorised User can use OGP);
    (iii) shall not copy, save, print, disseminate or send to any person or another electronic device (including mobile phones) a copy of the Personal Data that is accessible from the OGP (this applies to both paper and electronic copies including screen shots);
    (iv) where possible, does not access the OGP in their home or at any other sites external to their work space; in case of remote working, OGP users are responsible to ensure that their devices (e.g. laptops) are in a safe location that is not within easy access to other individuals. Also every device used remotely should not be left unattended and a lock screen should be set when device is not in use or after several minutes of inactivity; and
    (v) does not make the OGP screen visible to any person who is not an Authorised User.
    The Company is responsible for all use of the OGP by each Authorised User and any use of the OGP using an Authorised User’s log in details. The Company shall ensure that it complies with all applicable law in connection with its use of the OGP. In the event that the Company or an Authorised User does not comply with the obligations under these Terms and Conditions, or Vhi has reason to believe that the Company or an Authorised User is using the OGP in any manner which is contrary to these Terms and Conditions, Vhi reserves the right in its sole discretion to either (i) suspend the relevant Authorised User’s access to the OGP, or (ii) immediately terminate the Company and /or that Authorised User's access to the OGP.
    All use of the OGP by the Authorised User may be tracked and monitored by Vhi. Vhi may conduct audits on the use of OGP from time to time.
  • Third-Parties
    Vhi may share Authorised Users’ Personal Data with third parties that provide services in relation to IT security (e.g. access controls). Where Personal Data is transferred to another party, Vhi ensure appropriate contractual clauses, technical and organisational safeguards to protect Authorised Users’ personal Data. When Vhi engage a third party to provide a service, Vhi ensure the provider has taken appropriate technical and organisational measures to process, store, and safeguard Authorised Users Personal Data.
    Authorised Users information is stored in the EEA by third party. However, if Authorised users information is transferred outside the EEA for processing purposes (e.g. SMS service for authentication) the relevant party will ensure that same safeguards are in place to protect it at least the standard applied within the EEA.
  • Vhi’s provision of the OGP
    Vhi will endeavour to provide access to the OGP at the agreed times but no warranty is given as to availability and the OGP is provided on an “as is” and “as available” basis. Vhi may terminate access to the OGP at its sole discretion. Except as expressly set out in these Terms and Conditions, all representations, warranties, terms and conditions whether express or implied in relation to the OGP or the information contained therein are hereby excluded to the fullest extent permitted by law. Vhi does not accept any liability for any loss or damage whatsoever arising out of or in connection with the OGP or the contents thereof, whether under theories of contract, tort (including negligence), strict liability or otherwise.
  • Governing Law and Execution
    The parties agree that these Terms and Conditions can be executed electronically. These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland and you and the Company hereby submit to the exclusive jurisdiction of the Irish Courts.